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Prakanthai

24-hour emergency assistance

24-hour emergency assistance
  • Published: 28 January 2026

24-hour emergency assistance

24-hour emergency assistance Gold Silver

Battery jump-start

If the member's car has a battery problem

Available throughout the 1-year term

Available throughout the 1-year term

Spare-tyre change

If the car breaks down with a puncture or a flat tyre and the member has a spare tyre

in the car

Available throughout the 1-year term

Available throughout the 1-year term

Emergency fuel delivery

If the car runs out of fuel while the member is driving on the road and it is not

able to move

10 litres per call-out

Up to 3 uses a year

10 litres per call-out

Up to 1 use a year

Emergency locksmith

A locksmith opens the car door at the scene (if the car has to be towed

to a service centre to have a new key made, the member pays all costs)

Available throughout the 1-year term

Up to 1 use a year

Emergency towing

If the car breaks down or is filled with the wrong fuel and cannot be driven, the member

gets emergency towing to the nearest repair centre

Up to 150 km per tow

Up to 3 uses a year

Up to 50 km per tow

Up to 1 use a year

Telephone advice when the car breaks down

Members can call a technician for advice 24 hours a day

Available throughout the 1-year term

Available throughout the 1-year term

Onward travel assistance

(provided when the car breaks down)

1) Car hire or travel costs during repairs, provided when

the member's car breaks down during a journey and the service provider

tows it to an authorised service centre for that make, if

the repair cannot be finished within 24 hours after the car

reaches the service centre

Car hire or travel costs

during repairs at actual cost, not

exceeding THB 1,500 a day, for up to 7

days per incident, while the car is

being repaired at an authorised

service centre for that make only

Car hire or travel

costs during repairs at actual cost,

not exceeding THB 1,000 a

day, for up to 3 days per incident

while the car is being repaired at

an authorised service centre for

that make only

2) Onward travel or accommodation, provided when the member

is more than 100 km from home and the car cannot be driven

because of a breakdown, has been towed to an authorised service centre and cannot

be repaired by 18.00 on the same day

after it reaches the service centre, so that the member can continue the journey

One-way economy tickets for

the driver and passengers, up to 4 people in total

up to THB 2,500 per person, to

reach the destination or the home of

the member, or

accommodation or a hotel, 1 room for

the driver and passengers, up to 4 people in total

up to THB 3,000 per room per

night, for up to 2 nights per incident, accommodation

costs only

Not included

Price: on request


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  4. Cover start
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Thai or international number, e.g. 081 234 5678 or +44 7700 900123