Claims assistance
In an emergency
Call 191 (police), 1669 (ambulance) or 1155 (Tourist Police, English-speaking) first. Then call your insurer's 24-hour claims line: it's on your policy, and the main ones are listed below. Tell us afterwards using this form and we'll coordinate with the insurer for you.
The insurer assesses and approves claims. Prakanthai coordinates and follows up for you.
Insurer claims hotlines
- Bangkok Insurance PCL — claims hotline 1620
- Viriyah Insurance PCL — claims hotline 1557
- Tokio Marine Safety Insurance PCL — claims hotline +66 2 257 8080
- Chubb Samaggi Insurance PCL — claims hotline 1758, press 2
- Deves Insurance PCL — claims hotline 1291
- Thanachart Insurance PCL — claims hotline 1519
- AXA Insurance PCL — claims hotline +66 2 118 8111
- Muang Thai Insurance PCL — claims hotline 1484
- Thaivivat Insurance PCL — claims hotline 1231
- Aioi Bangkok Insurance PCL — claims hotline 1429
- Dhipaya Insurance PCL — claims hotline 1736
- AIG Insurance (Thailand) PCL — claims hotline +66 2 649 1999
- ERGO Insurance (Thailand) PCL — claims hotline +66 2 820 7000
- Indara Insurance PCL — claims hotline +66 2 642 5353
- MSIG Insurance (Thailand) PCL — claims hotline 1259
- Allianz Ayudhya General Insurance PCL — claims hotline 1292
- Thai Paiboon Insurance PCL — claims hotline 1525
- Falcon Insurance PCL — claims hotline 1534
- Navakij Insurance PCL — claims hotline 1748
- Sompo Insurance (Thailand) PCL — accident hotline +66 2 118 7400
Tell us what happened
Already reported the accident to your insurer? Send us the details and we'll follow up with them for you.