24-hour emergency assistance

- Published: 28 January 2026
24-hour emergency assistance
| 24-hour emergency assistance | Gold | Silver |
|---|---|---|
|
Battery jump-start If the member's car has a battery problem |
Available throughout the 1-year term |
Available throughout the 1-year term |
|
Spare-tyre change If the car breaks down with a puncture or a flat tyre and the member has a spare tyre in the car |
Available throughout the 1-year term |
Available throughout the 1-year term |
|
Emergency fuel delivery If the car runs out of fuel while the member is driving on the road and it is not able to move |
10 litres per call-out Up to 3 uses a year |
10 litres per call-out Up to 1 use a year |
|
Emergency locksmith A locksmith opens the car door at the scene (if the car has to be towed to a service centre to have a new key made, the member pays all costs) |
Available throughout the 1-year term |
Up to 1 use a year |
|
Emergency towing If the car breaks down or is filled with the wrong fuel and cannot be driven, the member gets emergency towing to the nearest repair centre |
Up to 150 km per tow Up to 3 uses a year |
Up to 50 km per tow Up to 1 use a year |
|
Telephone advice when the car breaks down Members can call a technician for advice 24 hours a day |
Available throughout the 1-year term |
Available throughout the 1-year term |
|
Onward travel assistance (provided when the car breaks down) 1) Car hire or travel costs during repairs, provided when the member's car breaks down during a journey and the service provider tows it to an authorised service centre for that make, if the repair cannot be finished within 24 hours after the car reaches the service centre |
Car hire or travel costs during repairs at actual cost, not exceeding THB 1,500 a day, for up to 7 days per incident, while the car is being repaired at an authorised service centre for that make only |
Car hire or travel costs during repairs at actual cost, not exceeding THB 1,000 a day, for up to 3 days per incident while the car is being repaired at an authorised service centre for that make only |
|
2) Onward travel or accommodation, provided when the member is more than 100 km from home and the car cannot be driven because of a breakdown, has been towed to an authorised service centre and cannot be repaired by 18.00 on the same day after it reaches the service centre, so that the member can continue the journey |
One-way economy tickets for the driver and passengers, up to 4 people in total up to THB 2,500 per person, to reach the destination or the home of the member, or accommodation or a hotel, 1 room for the driver and passengers, up to 4 people in total up to THB 3,000 per room per night, for up to 2 nights per incident, accommodation costs only |
Not included |
Price: on request
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