Telemedicine health insurance

Bangkok Insurance Telemedicine health insurance: see a doctor online via Clicknic

No need to travel to hospital every time you feel unwell. With Telemedicine health insurance from Bangkok Insurance, you can consult a doctor remotely by video call on the Clicknic app, and get advice on medicines and home delivery of medicines, subject to the policy conditions.

Suitable for people who want easy access to medical advice, especially for common illnesses that can be assessed online, such as headaches, colds, fever, nausea or stomach ache.

Key features of Telemedicine health insurance

• Consult a doctor online via the Clicknic app

• Get advice on using your medicines from a pharmacist

• Home delivery of medicines within Thailand, subject to conditions

• No need to travel to hospital for symptoms suited to remote treatment

• Easy to apply, with no medical check-up, subject to the insurer's conditions

• Additional accident and emergency ambulance cover

Coverage and premium

Limits and benefits are subject to the policy details, the insurer's conditions and Clicknic's terms of service

Who Telemedicine insurance is for

Suitable for people who

• Want to consult a doctor from home or work

• Find it hard to get to hospital when they have a common illness

• Want basic advice on medicines from a doctor and pharmacist

• Want additional accident cover

• Want health insurance focused on convenient access to medical services

This is not inclusive health insurance that pays IPD/OPD medical expenses in every case. It is a product focused on telemedicine services via Clicknic, with benefits as set out in the coverage table.

How to use the Telemedicine service

1. Take out the insurance and receive your policy details

2. Download or open the Clicknic app

3. Book an appointment and consult a doctor by video call

4. Get advice from the doctor and pharmacist

5. Receive your medicines, subject to the pharmacy's conditions and service area

Key conditions before you buy

• Available to Thai nationals aged 16–60

• The policy can be renewed continuously up to age 70, subject to the insurer's conditions

• Each insured may hold only 1 policy

• Underwriting and renewal are as determined by the insurer

• Worldwide cover, subject to the policy conditions

• Medicine delivery and emergency ambulance services are available in Thailand only

• For illness, there is a 30-day waiting period from the date the policy first takes effect

• Emergency ambulance costs must be for medically necessary transport related to admission as an inpatient (IPD)

• The premium includes stamp duty

Frequently asked questions

What is Telemedicine health insurance?

It is insurance that provides remote doctor consultations via the Clicknic app, with cover for Telemedicine service fees and additional benefits under the policy.

Can I see a doctor online for any symptom?

Not every symptom. The service depends on the symptom groups Clicknic supports and on the doctor's assessment. In an emergency, go to hospital or call for emergency help immediately.

Does this insurance cover hospital treatment costs?

This product is not full IPD/OPD health insurance. Its main cover is telemedicine services and the benefits set out in the policy schedule.

Do I need a medical check-up before taking out the insurance?

The product states that applying is easy and needs no medical check-up, but acceptance is subject to the insurer's conditions.

Can I use the service from abroad?

Cover is subject to the policy conditions, while medicine delivery and emergency ambulance services are available in Thailand only.

How much is the premium?

The premium shown on this page is THB 4,290 per year. Always check the latest price and cover start date before applying.

Interested in Telemedicine health insurance?

To check whether it suits you, ask the Prakanthai.com team about the details, premium and latest conditions on LINE Official.

Tap LINE to ask for details and apply
https://lin.ee/SodX3GWz

LINE Official: @prakanthai
Call +66 2 459 2223

Prakanthai.com, non-life insurance broker, licence no. 5104000004

Note: This information is provided for general guidance. Underwriting, cover, benefit payments and services are subject to the policy, Bangkok Insurance's conditions and the conditions of the service provider, Clicknic.